Plan the Training
- Define the skills and knowledge the role requires
- Break the requirements into clear training modules
- Set learning objectives and success criteria for each module
- Sequence topics from foundational to advancedBuild later skills on earlier ones.
- Assign a trainer or mentor responsible for each area
- Create a realistic timeline with milestones
Deliver Core Modules
- Cover company tools, systems, and core processes
- Teach role-specific procedures step by step
- Provide reference guides and documentation to revisit
- Mix instruction with hands-on practice tasks
- Check understanding after each module before moving on
- Adjust pace based on the employee's progressSlow down on tough topics rather than rushing.
Arrange Job Shadowing
- Pair the employee with an experienced colleague
- Schedule shadowing sessions across key tasks
- Encourage questions and note-taking during observation
- Gradually let the employee perform tasks with support
- Have the mentor give immediate, specific feedback
- Move toward independent work as confidence growsReduce supervision step by step.
Complete Certifications
- Identify certifications or compliance training the role needs
- Enroll the employee in required courses or programs
- Schedule any safety or regulatory training on timeRequired training varies by role and region; follow local laws.
- Track completion dates and renewal deadlines
- Store certificates and records in the employee file
- Set reminders for recertification before expiry
Evaluate Competency
- Assess knowledge with a quiz, test, or review
- Have the employee demonstrate core tasks unassisted
- Compare performance against the defined success criteria
- Gather feedback from the trainer and the employee
- Identify remaining gaps and assign follow-up practice
- Confirm the employee is ready to work independently
Follow Up and Reinforce
- Schedule check-ins in the weeks after training ends
- Provide refresher materials for complex tasks
- Offer ongoing coaching as new situations arise
- Update the training plan based on what worked
- Recognize the employee for completing the program
- Document final training outcomes in the employee recordKeep a clear record of skills signed off.
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